Not resolved

United Customer Service could have taken simple measures to ensure a smooth accommodation experience, but instead left 3 travelers including a senior citizen scarred from a nightmare travel situation. How would you feel if you were stuck in transit for over 12+ hours for a domestic flight, not being able to reach your destination city where your mother is waiting to see you after flying from half-way around the world, waiting over 1.2 hours for a hotel shuttle bus that UNITED has put you and everyone who had missed a connecting flight on for the night, and finding a used woman's underwear in your UNITED appointed hotel room?

This barely even scratches my story.

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Review about: United Airlines Flight.

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