My husband and I upgraded to better seats yesterday on a flight from Denver to Ft Lauderdale. We upgraded at the Denver airport at the United Airlines help desk.
We paid 59.00 for one ticket and $53.00 for another. We were not told those seats would not recline. I couldn't believe it. We were so uncomfortable the entire trip.
I'd like to be refunded the cost of that upgrade $112.00.
Shame on united for selling us on the upgrade without stating seats don't recline. Robert and Kandy Loox Please contact me firstname.lastname@example.org
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