Product: United Airlines Flight Attendant Clear all filters (39 of 39 reviews match)
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On January 8, 2017 flying from Houston International Bush to Santa Ana, California me and my husband encountered a very rude attendant.We had one bag that was slightly oversized and maybe we should of checked it in, but at the check-in counter the clerk stated it might...
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Anonymous
Anonymous

While the attendant could have handled it better, I don't completely blame him. It's got to be SO frustrating dealing with people knowingly breaking the rules. If you knew t...

Anonymous
Jr in Orlando

So you had a bag you knew was oversized, but did not check it in. That would have solved all the problems. The worst employee here was the one at the check-in, who suggested...

1.5
Product
United Airlines Flight Attendant
I didn't like
  • Airline attendant customer service
#1035801
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The male flight attendant who called himself Harry, verbally abused me, loudly throughout the cabin, calling me names, while handing out beverages to myself, my husband and the rows above and behind us. He was totally out of control. I'd previously (while boarding)...
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Anonymous
Anonymous

"He was angry and unpredictable to the point that the passengers around us wondered what he might do next. "At the point the pilot made an emergency landing.....You say that d...

3.0
Product
United Airlines Flight Attendant
I liked
  • Flight schedule
I didn't like
  • Uncaring attitude and unwillingness to even listen
#888151
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Saturday night flight to FLL from EWR. They board us and the flight attendants can't find the pilots. Turns out their incoming aircraft is delayed and were sitting here for at least an hour. How does this happen? Why board us if they know the incoming flight crew is...
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Anonymous
Anonymous

I flew United from Newark to TPA on 12/29. After 4 hours of delays we loaded on the airplane and sat on it for 2 hours only to be told that there was no flight crew and fligh...

1.6
Product
United Airlines Flight Attendant
#754843
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United Airlines Flight Attendant Review

#985317
Flight 937 sfo to lax on 01/03/2017 The gate agent was absolutely horrible! She was nasty and rude not only to customers but anyone who approached the desk including flight attendants. Her manners did not display any courtesy and she did not have any customer service. Why do people like this continue to work if they are miserable doing their jobs.
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United Airlines Flight Attendant Review

#916269
United continues to be worst airline ever. Extremely poor service by in flight attendants. They just don't care. Pardon for age comment but mostly old and looks like they are ready to retire. No way to hold them accountable. Coming from Singapore to SFO and SFO to Orange County both flights were late by an hour.
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I am a passer of flight no: UA-1980 from Orlando to New York on 10 Dec 2015. The flight attendant named Baldwin, offered me chips, and when I asked him how much, he said its $3,00 dollars, very clearly that my neighbour in passenger seats was hearing he same amount:...
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1.0
Product
United Airlines Flight Attendant
I didn't like
  • Attitude of flight attendants
#749224
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Cancelled Flight – No Sympathy My flight from Saipan to Guam was cancelled earlier this year, stranding me in Saipan (not a bad place to be stranded). The United employees gave me $7 (might as well give me nothing) and told me to come back that afternoon to be booked...
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1.8
I Fadang, Saipan
Product
United Airlines Flight Attendant
I didn't like
  • Refusal of service
  • Huge delays
  • No accountability
#741982
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We booked our two boys who are well traveled, well mannered, frequent flyers aged 11 and 15 on tonight's flight to Shannon from Newark. We upgraded them to business class in August 2015. Last night we checked them in! The 11 year old was not given a seat assignment we...
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Anonymous
Anonymous

The problem is that you have two "children" traveling together. While the 15 year old can travel without the service, the 11 year old cannot. Because you had not signed up an...

Product
United Airlines Flight Attendant
#727977
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I HAVE A VERY BAD BAD BAD EXPERIENCE WITH THE FLIGHT HOUSTON NEW YORK , THEY WAS NO ROOM LEFT FOR MY SMALL CARRY ON , THE FLIGHT ATTENDANCE ARE VERY UNPROFESSIONAL , I EXPLAINED THAT I HAVE MEDICINE AND COULD NOT BE WITHOUT, AND THAT MEDICINES SHOULD BE STORE AT...
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Anonymous
Anonymous

It sounds like you were extremely upset and were forcefully digging through your bag to get your expensive medications out. That's what she means by "throwing". Definitely a...

Anonymous
Anonymous

I wonder if there wasn't a language problem here. The flight attendant never said or was asked what she was going to do with the carry-on. In fact she put it in first class o...

1.0
Loreggia, Veneto
Product
United Airlines Flight Attendant
#682685
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I flew recently, using Jet Blue and United. It was really noticeable how nice the Jet Blue planes were, and how dingy the United planes were. When I retrieved my bag after a United flight, the front pocket was ripped and almost torn off. I filled out the claim, and...
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2.3
Product
United Airlines Flight Attendant
I didn't like
  • No customer service
  • Opposite of customer service
#681682
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The flight attendant Robin was awful & lacked any type of consumer service. We flew from little rock AR to Houston TX on July 29th. She treated this poor woman that had an infant very poorly. The poor lady had her hands full to say the least & the flight...
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Product
United Airlines Flight Attendant
#673883
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I recently flew "First Class" (which it hardly was) from Seattle to SF, then SF home to Austin. The first flight was a mid day flight. No lunch or even a cheap snack was provided. WTF, United?! I purposely didn't eat lunch expecting it to be served onboard. The...
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Product
United Airlines Flight Attendant
#637407
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