In Jan.29th , i should have taken an airplane from Tokyo to San Francisco with American Airlines.The staff of the airport guided me to the united airlines front desk for me to chech-in and United printed a boarding card for me for a plane which I didn't have a ticket for. I checked in all my lugages and waited in the boarding gate.
But then they told me that they made a mistake when I was boarding because there was an other passanger with the same name and my destination of me.
Because of their irresponsiblty ,i missed my plane, and have to stay in a foreign airport for nearly 24h . After all these things happened, I did not receive any apology or a solution from United Airlines.
Product or Service Mentioned: United Airlines Flight.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Full refund.
I didn't like: Lack of humane treatment.