I recently flew from Newark to Houston on United flight UA1161. United totally trashed my brand new suitcase. It was the first time I used it. They ripped off the side. It is unusable. When I talked to personnel in the baggage office I was told "United doesn't cover...Read more
Robbed by United Airlines! A conversation I had with United Airlines customer services on October10th I asked to cancel the Las Vegas to San Francisco leg of our journey to be told I would have to PAY 85 Euros (US100) to do so. Apparently, these are terms and...Read more
I have been a frequent flyer of United for many years and have always relied on them to be a great airline. However recently I’ve noticed their practice of moving rows of seats in the back of the plane very close together in order to leave room for “upgraded seating.”...Read more
Brad Schrock still works at United Airlines?
Schrock tried selling some airline pass AT the airport allegedly.
I didn't like
- Lack of humane treatment
I booked the economy fare for a quick trip. I read the rules and saw that I could not bring a full size carryon bag; everything would have to fit under the seat. This was fine, I would not be able to carryon or handle checked luggage anyway because of recent shoulder...Read more
United Airlines - Don't waste your time with "This site". Nothing happens
United Airlines - non existence customer service
To all concerned - This is a follow-up to two posts previously. Please don't waste your time posting on this site - United does not respond and whoever is running this site is non-responsive as well. Looks like a "Shell Game" to mollify unhappy United consumers to...Read more
I didn't like
- As described - changing confirmed seat with no explnation
Traveling with my wife yesterday from Seattle to Newark (Flight 1929) on a ticket booked by me on July 31with confirmed seats next to one another in Exit row. When checking in, my wife's seat was changed and moved to a seat behind me. No explanation and no interest...Read more
- Cabin crew
- Cabin crew was cordial
- Cabin crew - they were cordial
I didn't like
- Customer service - no one cared
- Terrible customer service
Flight 292, 1pm from SFO to MCO Our entire plane was boarded in San Francisco, and suitcases in overhead cabins closed up. 10 minutes before *** to Orlando, a flight attendant announced the pilots are on tarmac in Las Vegas and won't arrive for another 11/2 and asked...Read more
when I checked in for my flight to Chicago the manager made me check my small duffle bag because She considered my computer case a carry on.. I argued politely and ended up paying the $25 fee because my 13 yr old son was with me and we were running late for the...Read more
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