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5/13/18 UA2135 I booked a ticket online for this flight, I got to the airport and found out that there were seats still available on the earlier flight at 11:25. The fare was the same and I was not asking for anything special, just any seat I could get. My grandfather...
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Anonymous
Ashlie A

Once the next flight came time to board I got in like and placed my ticket on the scanner. It said denied and was buzzing and holding up the line. Kathy V was the one taking m...

h.kitchener
h.kitchener

Sounds like United personnel haven't changed since I stopped flying with them some 12 years ago. Best to always book via a different airline if at all possible.

1.2
#1254770
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My stepdaughter prebooked a flight from Detroit to Colorado for her and her boyfriend and everything was paid for in advance and everything was all set at least they thought it was! First of all she is afraid to fly so that was in itself a hurdle to overcome but when...
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Anonymous
Anonymous

You can't choose your seats on United without paying. This would have been clear at the time of booking.

#1254359
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How you transfer bag to new flight in 35 minute layover, I don't think there was enough time, Flight left Orlando at 4:16 to Denver at 6:20 flight left from Denver 6:55 I got to LAX at 8:30pm from Denver, my bag was not there from Orlando, I call today and still have...
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#1241316
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On the 14 of April 2018 l Nery Lopez had missed a fly going to Houston texas being told that they could not fly going to Houston l decided to buy a ticket after not gettin the help that l needed from staff after all the mess we got our tickets to leave a four o’clock...
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I didn't like
  • Staff treament
#1240931
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Show

United Airlines - Great experience and friendly helpful management

(patricia stedman) is a great manager who easily resolves problems, helps out ppl very fast and friendly, looking forward to only flying with united from now on, wouldnt want to talk to another peroson but her again... thank you united
#1238789
Reply to reviews
I am a business road warrior that fortunately or unfortunately must travel on business at least 40-45 weeks out the year. United Airlines, in my opinion, holds the undisputed record for extremely poor on time departures, mechanical failures (which no kidding is...
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1.9
#1237036
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I cancelled a flight back in January(for my mom) on your airlines. Each time went on the internet about 12-15 (or more). Each time I was told that I didn't fill out the form right on line. I didn't have the right customer number, or ticket number, I called United...
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1.0
I didn't like
  • Customer service people on the phone were awful
  • Terrible customer service
  • Incompetent and unenabled personnel to solve problems
#1226459
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Last October I went on United Airlines from Medford to LAX I do this trip every year never had a problem but I usually go a different airlines. I have cerebral palsy. When I went through security they scanned me and everything and then they said I needed to go back...
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Anonymous
Durpa

PLEASE!!!!! Understand that your issue is with SECURITY and not the airline!!! Get over yourself princess. Jeez!! Did they take you into a room and do a strip search?? Maybe a...

Anonymous
Anonymous

So it was the TSA and NOT United ?

#1226400
Reply to reviews
We made it to the airport before 10 am and we were trying to get assistance from one of your customer service agent . This lady named Julia R was not approachable at all. She was rude to us We asked her a a simple question in regards to our carry on bags she gave us a...
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Anonymous
Anonymous

"We asked her a a simple question "LOL.. the people who use this phrase are typically the worst people around. Their "simple" questions are often time pure nonsense tossed fro...

1.0
I liked
  • Food
I didn't like
  • Worst attitude
#1223289
Reply to reviews
On February 9th, 2018 I was scheduled to depart from Pittsburgh International Airport at 10:48AM (UA flight 590) and was scheduled to land at 11:30AM at Chicago O’Hare International Airport. As I was doing my standard check -In at the kiosk machine I encountered an...
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#1214896
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