filters
state:
Show
city:
Show
product:
Show
Place: Departure from Heathrow, London-Newark New Jersey- connection to POS, Trinidad Day/Time: 14/7/17 Time: 11.40 Details: Duration of flight: 8.40 day flight with lunch provided and snack before landing as normal. Amenities provided: pillow, blanket, headset, drinks...
Read more
1.9
I didn't like
  • Onboard service or flight crew attitude
#1076942
Reply to reviews
I need some serious help from you guys before I give up and move to Alaska or somewhere and never even look at a plane anymore. Have you EVER had a fully satisfying flight experience? ME NEITHER! Okay so about a month ago I was flying from Toronto to Chicago and then...
Read more
2.3
#1076298
Reply to reviews
We just took our 17 year old daughtet to the airport for her to fly to Colorado by herself and when we asked for a gate pass the person at the ticket counter refused saying it was against the policy of United and that someone just before us asked the same question and...
Read more
h.kitchener
h.kitchener

This is United. Best to stay away from them nowadays. They hire people who really don't care.

2.6
#1071809
Reply to reviews

United Airlines - Delayed fight for maintenance

United Airlines
#1078973
I left home at 3 a.m. to get here in plenty of time. Now they say the plane won't leave until 3 this afternoon. I have lost an entire day of my vacation. Why cant you get another plane or rotate or anything? I even paid first class for a super experience and now i am missing some of my things in hawaii. Not a happy camper
Comment
Show

United Airlines - Poor in flight wifi service

United Airlines
#1067278
Purchased the $20 full flight wifi service today 6/28/17 flight from DCAto San Fran. It worked intermittent at best. Spent an hour during my layover in San Fran trying to get a refund. NOBODY was able to process my refund. I WILL NEVER FLY UNITED AGAIN.
Comment
Show

United Airlines Rewards Program Review

United Airlines
#1036194
2.8
Details
United flight to Houston in January. My wife and I are handicapped. We had chosen aisle seats across from each other so that we could exit easily. The airline knew that we were handicapped and still moved us to center seats in separate parts of the airplane. I don't remember the flight number and do not expect renumeration.
Comment
Show
Customer service
Level of Comfort
Price Affordability
Product or Service Quality
Staff
Value for money

Short Review on April 13, 2017

United Airlines
#1034126
Worst airline, hope it goes down forever
Comment
Show
3 years ago I was relocating to the US after living in Europe for 10 years. Me, my pregnant wife and our 2 children ages 2 and 7. None of my family had ever been to the US before and since I had accrued a lot of miles over the years with United, I booked us all 1st...
Read more
Anonymous
Anonymous

This happened 3 years ago? Man, you know how to hold a grudge.

#1070654
Reply to reviews
We made a quick annual visit to see our grandchildren in Florida. We live in New Mexico. We paid hard earned money but we were seated separate on our flights. Our initial itinerary had us seated side by side to and from but they completely changed our seating. We did...
Read more
Anonymous
Anonymous

Um, unfortunately I DO have seat numbers for all four of my upcoming UA flights. I do NOT want to fly UA. But I have seat numbers. So far. Why am I flying UA if I detest them ...

Anonymous
Anonymous

United doesn't do assigned seats. This is made abundantly clear at the time of purchasing the tickets.

I liked
  • Great time of arrivals
I didn't like
  • Bad customer service
#1060879
Reply to reviews
How bad is United Airlines? We pay for a United credit card ($90 per year) to get free checked bags. We don't even use it for mileage points. Cheri has to fly to FL on her own because of a death in the family. I booked a flight w/the United credit card I have so there...
Read more
offconsumerpissed
offconsumerpissed

"Good riddance!" is what I am envisioning United saying right now.

#1059515
Reply to reviews
but was not able to get a boarding pass at the kiosk. Instead, they put me in a special line where I waited for counter service. They then charged me $25 to check a bag and $50 for the pleasure of allowing me to carry on my bag. I called UA customer service to see if I...
Read more
Anonymous
Anonymous

I GUARANTEE that this policy was spelled out clearly when you purchased your tickets. Don't read the fine print, then don't complain about the fees.

#1057931
Reply to reviews
I would not choose United to fly anywhere! My company chose this airline. The first encounter are the outrageous bag fees! Really! Boarding the airline I did not hear anyone say that they were checking ID's at the gate. Then there was a second ID check and a random...
Read more
Anonymous
Anonymous

What?! You mean they actually checked your ID before you got on the plane? Honestly, have you never flown before? The baggage fees are clearly outlined when you purchase yo...

Anonymous
Anonymous

"selectively racial! She asked questions and they were rude and combative"TweeeetFlag on the play. Unnecessary use of a "card" Folks who speak as you do are usually trouble a...

1.0
#1052154
Reply to reviews
I booked a round trip flight to Hawaii from Chicago in on Feb. 17, 2017 through United Airlines. I spent extra money ($312) for Economy Plus seating. I'm traveling with my son, his wife, and 2 young grandchildren. I found out today (from my son) that our pre-selected,...
Read more
2.5
I didn't like
  • Customer service
  • Lack of resolution
  • Cannot speak with anybody in united states as an option
#1048498
Reply to reviews
we paid 7000 usd for flight to Sweden from san Antonio. On flight over to Sweden delayed 1 hour but no problem. Then same problem on flight to Newark so we missed our connection to Houston. Had to fly coach to Houston. No apology. Would not fly this airline...
Read more
#1047611
Reply to reviews