My flight was cancelled for weather the night prior. Ariline did not call me. UAL rescheduled me for a day later though they had other flights the same day. I booked with another airline. I requested a refund since they cancelled flight and rescheduled at a useless...Read more
Hi this is Remy Balkis, I want to complain on United Airlines for delayed and lost two big bags. Plus my Michel Kors watch was stolen and all of my name brand bags and clothing were missing. Plus the service was poorly and they were very rude to me. Ever time, I fly on...Read more
1) Due to the flight crew not showing up for work on 12/31/17, my flight to SFO was delayed, which meant I would certainly miss my connecting flight to my final destination, ONT. I was put on another flight directly to LAX, as there were no other connecting flights...Read more
I didn't like
- Terrible customer service
- Empty promises
United Airlines - Worst customer service of any airline will never fly United
They rebooked our 1:45 layover to a 40” layover. They were late on our connection. We ran through the airport and they closed the door on our crying kids instead of waiting 30 seconds for us to board. Unbelievably poor customer service. Rebooked us for 24 hours later. No hotel voucher or anything.
United Airlines - Carry On Bags
I was told no carry on bags - Had to check it. Everyone had carry on bags so what's the deal!! I'd like my 50.00 back. Jackie Munson
United Airlines - Horrible group service
No group service or help at all at FLL
Brad Schrock still works at United Airlines?
Schrock tried selling some airline pass AT the airport allegedly.
United Airlines messed up our seat assignments flying from Tampa to Chicago today at 12:30pm. It resulted in my 10 and 7 year old not sitting with me. Instead of fixing it or another passenger giving up their seat, I sat away from them. My child was totally freaked out...Read more
We were late by just 5 mins for a 5:50a flight we booked with United Airlines using our points from RDU to EWR on Oct 8, 2017. Cust associate at the airport named SATVUNDER K and another lady put us in 8:15a saying seats confirmed. We told we were late by just 5 mins,...Read more
I didn't like
- Passenger deceit
- Treatment at the hands of united staff
- Customer service at the airport
I am a 72 year old British businessman. I would not class myself as a frequent air traveller but over the years I have been on many flights around the world. I have today, 23 rd December travelled from London Heathrow to New York on American Airlines flight A17. I have...Read more
Me and my wife flew from Anchorage AK to Mob Alabama when I booked the flight I booked for us to be next to each other and that didn't happen that was the first thing. The 2nd thing as they where handing out drinks they hut my knee with the food cart hard enough to...Read more
I booked my flight from Washington DC to New Delhi three months in advance using United Airlines website where it was clearly mentioned that I could use my United mileage to upgrade to Business Class. They charged me 35,000 miles and $150.00 copay for the upgrade....Read more
I didn't like
- Did not deliver as promised
I flew with you on Nov.10th thru the 18th going to a cruise with celebrity Summit with my sisters my luggage was no where found when we got to Puerto Rico flight #UA415 , my medication for my blood pressure all my clothes , shoes formal clothes ,toileters,make up...Read more
Booked a flight to FL for FEB school vacation. With kids in school, I need to leave on specific dates and times. Had my itinerary all set, credit card charged. United ticket confirmation in hand. Yay me- let's escape the cold North for the warm South! Winning! Fast...Read more
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