filters
state:
Show
city:
Show
product:
Show
Show

United Airlines - Never again United

Flight canceled again. Third flight over the span of a year where my life was impacted because United has old airplanes that break down ! Unbelievably even though I’m put out hours in the car and have to drive home United Airlines was only willing to pay for a taxi. What a *** airline customer service sucks the airlines sucks do not fly this airline !!!!
2.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
San Jose Del Cabo, Baja California Sur
#1303834
Reply to reviews
I won't fly this airline again. The seats were so tightly packed together it borders on cruelty. It should be illegal. I didn't think I would make it because I was so uncomfortable. And everything is at a price including carry on luggage, watching the screen in front...
Read more
#1296649
Reply to reviews
Travelled in the 3rd of July. Flight 12:45 should landed 5 :45p.m Destination should be Newark ended up in Baltimore. From Montego Bay we got only one pretzels didn't reach home until 3:45 was hungry, sleepy, tired and nothing from this airline than to carry us on bus...
Read more
1.0
I didn't like
  • Terrible customer service
  • Inconvenience
#1296301
Reply to reviews
Show

United Airlines - ***

On an 737 800. The t.v. control is on top of arm rest rendering the arm rear completely unusable in an already cramped space!! ***
#1296100
Reply to reviews
Show

United Airlines - SUCKS

Delayed 3 hour flight destroyed my entire day on June 24th of commitments that I had. Get your *** together!! Fox your plane!!
#1287350
Reply to reviews
Back in May, we contacted United customer service about a one way ticket for our exchange student (since you can't book a flight 365 days in advance, we couldn't book a round trip). Everything went great.......confirmed a one way flight for $652 from Madrid to Phoenix....
Read more
#1284260
Reply to reviews
United Airlines (DFW & EWR) employee complaints: Flights UA1906 & UA4935 DFW to EWR-UA1906: On 06/18/18 my husband and I were told by curbside check-in due to us being military, we would not have to pay for our luggage if we checked in upstairs. When we attempted to...
Read more
#1283673
Reply to reviews
Booked 2 round trips from Savannah to Seattle via Newark through Orbitz. Fares were $500 each. After purchasing tickets I was told that “Basic Economy” gives you middle seats, can’t carry on a bag and pay excessive charges for a checked bag. When I get to gate to ask...
Read more
Anonymous
Ace

Why use a 3rd party booking agency ? This is what happens - poor communication, misunderstandings, inadequate information - all because you tried to cheap out ; successfully b...

1.0
#1274331
Reply to reviews
Even without checking a bag you still have to wait in line with at the terminal ticketing counter to get a boarding pass. Other airlines let you get a bording pass online. The line to wait in is the same as those waiting to check bags. This extra step is a thinly...
Read more
Anonymous
McCall

You're too young to remember " fly the friendly skies of United " , "Coffee, Tea , or ME" , walking out onto the tarmac, entering the plane from the rear, the pilot calling ou...

#1271116
Reply to reviews

Contact United Airlines

Mailing Address:
United Airlines
PO Box 66100
Chicago, IL 60666
US
Phone:
(800) 864-8331
More
I am a AA Platinum 2 million miler. Unfortunately I moved to North Houston where United has a hub and AA has very few flights. I paid for a flight yesterday and needed to change it today. Literally 29hrs after United ticketed it even though I got the confirmation...
Read more
Anonymous
Anonymous

"Predictably the customer service supervisor"So great fortune teller you are not. YOU KNEW full well that you wouldn't be cut any slack. Why? Because 2 million miler, you knew...

1.3
I liked
  • Cabin crew
  • Flight schedule
I didn't like
  • Customer service
#1267834
Reply to reviews