4 comments
Featured Not resolved

I can't believe how bad United Airlines treated their PAYING customers to make room for four employees on a flight from ORD to Louisville.Are they out of their minds to treat a customer this way.

I hope the guy they dragged off finds a great lawyer and takes them to court. I would like to see him get a Million dollars for all the trouble he and the remaining passanges suffered as a result of United policy and treatment of passangers. The media is on top of this and I hope it costs United a lot of money and time spent defending their actions. Why did'nt you send your four employees on another airline, why did United airlines overbook.

This was not the passengers fault but United's alone. Why would anyone want to fly with United.

Flight 3411 The employee's should all be fired, the CEO should be fired.The cop should be fired.

Review about: United Airlines Flight 3411.

Review #1032569 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with United Airlines?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1316454

Is that you, United?Interesting how there are no actual responses from a United team member here, only your snark.

And with shares plummeting this week, looks like that decision to put the employees' needs above those of paying customers wasn't so swift after all. There were plenty of other options, including another United flight to Louisville from O'Hare later that evening. Look it up.

By all means, keep on whining about Dao's irrelevant past.The DOT investigation, suspension of multiple Aviation Security employees, and changes to United's policy are all telling their own story, and none of it justifies what happened on that flight.

Anonymous
to Anonymous #1317964

Why would a United team member respond here?This isn't a United site.

It's a website for consumers to let other consumers know their experiences with different companies.It is not affiliated with United in any way.

LadyScot
to Anonymous Naples, Florida, United States #1323604

And if your flight was stranded without a flight crew, and you were waiting for a crew to be flown to you to take you and 300 more people on your plane home, how long would you be willing to wait before you started *** about it? Hmm?

Anonymous
#1314400

And if they didn't ask people to get off and the CREW,not employees in flip flops headed to the beach,didn't make it and an entire flight was cancelled, people like you would be here whining.

United made a choice, 4 people or dozens of people who may have been stranded or delayed if a fresh crew didn't make it.

Why do they need a fresh crew you ask?Bad planning on their part you say?

Probably not. Weather delays or any other delay for that matter.

Delays like this mope for example can cut into the time a flight crew can fly.

Once that time is up, they "time out." They go nowhere.Anyone associated with that flight goes nowhere until a new crew shows up.

Got it dear...

You May Also Like

Review about United Airlines Flight 450 from Delray Beach, Florida United Airlines "My husband and I upgraded to better seats yesterday on a flight from Denver to Ft Lauderdale. We upgraded at the Denver airport at the United Airlines help desk. We..." Read more Review about United Airlines Flight from Los Angeles, California United Airlines "I have stayed away from United but decided after 5 years to give it another try. Mistake! Stuck in LAX when they didn't have enough staff to fly the plane. Was..." Read more Review about United Airlines Flight 420 from Portland, Oregon United Airlines "UA420 from SFO to PDX on Dec.18 2015 delayed more than 6 hours. Uinted Airline, you really pissed off your customer. You should pay for this loss to your customers...." Read more Etihad Airways the worst experience ever, obnoxious attitude and behaviour!! Etihad Airways "...On reaching the counter, I was told the flight was overbooked and I won't be allowed to board the flight..." Read more Ingo Money - Fees are all they are  after...the truth read Ingo Money "I have long time standing clients. And they Ingo will charge exorbitant fees for a "Mobile Check Load" They Ingo are opportunists with predatory standards to essentially fleece you upfront...and..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Living Spaces VIP Protection Plan is a SCAM Living Spaces "I have a similar problem with Living Spaces VIP protection plan. I bought a Summit Space Saver Bed last November. The horizontal wood holding the bed cracked hence because of..." Read more Fendi - Poor quality and customer service Fendi "I bought a pair of of sneaker in black fabric and studs Code: 8E6386SN2F06VN at South Coast Plaza California store a few months ago. After my wife wore it twice,..." Read more