I submitted my complaint via United phone fax on Reservation LYY1V4 per their instructions and have not had a single response or call back and has been now week so far.
They called me to change my flight due to weather and I accepted the change which had no charge. I got to the airport and I was wait listed and had to PAY to get on the flight.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $100. The author is overall dissatisfied with United Airlines. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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