United Airlines - NEVER EVER PURCHASE FOOD ON BOARD UNITED - paid $3.99 charged $20 to my credit card
I purchased food on board BWI - ORD flight on Nov 13 (confirmation # DM6B4V) but have not been able to obtain receipt for this transaction. Surprisingly, there is no contact phone number to call to find out the reasons. On top of this, when I went on United.com to request a receipt two weeks after the travel was made, I noticed a transaction for $20.00 while I paid only $3.99!!!!!
The only number I could call was for reservations. The person on the other end took all my information but could not provide a conformation number for my receipt request (VERY STRANGE!) I need this receipt for auditing purposes.
Here is the last laugh: I receive an email on Dec 22, 2015 asking me to contact United reservations and RESUBMIT my claim because they did not receive sufficient information from me (see attached)!!!!!
CONCLUSION: NEVER BUY FOOD ON BOARD OF UNITED because there is no one to talk to to get receipt.
Product or Service Mentioned: United Airlines Flight.
Reason of review: Poor customer service.