United Airlines - NEVER EVER PURCHASE FOOD ON BOARD UNITED - paid $3.99 charged $20 to my credit card
I purchased food on board BWI - ORD flight on Nov 13 (confirmation # DM6B4V) but have not been able to obtain receipt for this transaction. Surprisingly, there is no contact phone number to call to find out the reasons. On top of this, when I went on United.com to request a receipt two weeks after the travel was made, I noticed a transaction for $20.00 while I paid only $3.99!!!!!
The only number I could call was for reservations. The person on the other end took all my information but could not provide a conformation number for my receipt request (VERY STRANGE!) I need this receipt for auditing purposes.
Here is the last laugh: I receive an email on Dec 22, 2015 asking me to contact United reservations and RESUBMIT my claim because they did not receive sufficient information from me (see attached)!!!!!
CONCLUSION: NEVER BUY FOOD ON BOARD OF UNITED because there is no one to talk to to get receipt.
This person wrote the review because of poor customer service at United Airlines and attached photo s. Reviewer claimed that he or she wants United Airlines to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.