Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
2 comments

To whom it may concert ,

Today at gate C 20 I was really Misstreated by one of your employees

I aproched him to ask only ONE SINGLE question he was pretty rude

Im flying to Sรฃo Paulo soon . And all I wanted was to ask a simple question .

That the nice people from UNITED CANADA Did not know the answer I have a picture of your rude employee. He must b vey unhappy about his job , he scream at me and said that could not answer anything

thats all for now

Thank you

User's recommendation: It happened Chicago airport.

Preferred solution: Apology.

United Airlines Cons: Staff treament, Lack of communication at all levels.

Location: Chicago, Illinois

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

"ask a simple question" And there it is. This is a sign of a terrible "customer" who is entitled and difficult.

You want us to think this person just flipped out on you because of your "simple question?" I'm guessing you went into your abusing "the help" routine and found out that the game no longer works... Loser...

Guest
reply icon Replying to comment of Guest-2203722

Maybe the customer was rude and rude first, maybe they genuinely tried to ask a simple question and were met with an unhinged employee. Who knows.

We weren't there.

I do know that one of my relatives is pretty high up the chain at American Airlines and has told me some interesting stories about employees losing it. Sometimes it is due to being overworked and understaffed and sometimes due to, as you put it, "terrible customers".

United Airlines Reviews

  1. 345 reviews
  2. 136 reviews
  3. 74 reviews
  4. 36 reviews
  5. 46 reviews
United Airlines reviews