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This morning my family of four were helped by gate agent Barb Pesek at DIA In Denver before our flight to Richmond, VA. She was a pure delight in what can be a stressful situation.

So often airport/airline folks can be impatient at best with travelers, but Barb was super friendly, smiley and engaged my kids and wife with early morning positivity! I hope this message can reach her and she can hear of our appreciation!

Thanks Barb keep it up! Regards,

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