My daughter has flown twice with the airline two round trips, in both cases, (departure first time), she was delayed 5 hours. Her flight today was a 1:00 and did not leave until close to 7:00, due to a mechanical issue.
What the heck is going on, Are they flying safe planes, or just in the business of really screwing over passengers. She is a young adult and therefore was probably not even treated properly or advised of her rights a the airport, they actually made her board and then re board after waiting for the initial one hour. I understand erring on the side of safety, but it sounds like you are err erring on the side of stupidity in your mechanical servicing of your planes, and that of your partners, and/or scheduling.
She is due an apology at minimal.
Review about: United Airlines Flight.