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I won't fly this airline again. The seats were so tightly packed together it borders on cruelty. It should be illegal. I didn't think I would make it because I was so uncomfortable. And everything is at a price including carry on luggage, watching the screen in front...
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#1296649
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Travelled in the 3rd of July. Flight 12:45 should landed 5 :45p.m Destination should be Newark ended up in Baltimore. From Montego Bay we got only one pretzels didn't reach home until 3:45 was hungry, sleepy, tired and nothing from this airline than to carry us on bus...
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Anonymous
Anonymous

"we got only one pretzels "You sound so weak. Whatever happened to the rugged American. You went a few hours without food and you think you're starving. What did you want, the...

1.0
I didn't like
  • Inconvenience
  • Terrible customer service
#1296301
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United Airlines - ***

On an 737 800. The t.v. control is on top of arm rest rendering the arm rear completely unusable in an already cramped space!! ***
#1296100
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United Airlines - SUCKS

Delayed 3 hour flight destroyed my entire day on June 24th of commitments that I had. Get your *** together!! Fox your plane!!
#1287350
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Back in May, we contacted United customer service about a one way ticket for our exchange student (since you can't book a flight 365 days in advance, we couldn't book a round trip). Everything went great.......confirmed a one way flight for $652 from Madrid to Phoenix....
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#1284260
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United Airlines (DFW & EWR) employee complaints: Flights UA1906 & UA4935 DFW to EWR-UA1906: On 06/18/18 my husband and I were told by curbside check-in due to us being military, we would not have to pay for our luggage if we checked in upstairs. When we attempted to...
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Anonymous
Anonymous

You're just to precious and worrisome to fly. Please don't do it again. You want this, you want that. Nothing would satisfy you.You were able to cry out a voucher while others...

#1283673
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Booked 2 round trips from Savannah to Seattle via Newark through Orbitz. Fares were $500 each. After purchasing tickets I was told that “Basic Economy” gives you middle seats, can’t carry on a bag and pay excessive charges for a checked bag. When I get to gate to ask...
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Anonymous
Ace

Why use a 3rd party booking agency ? This is what happens - poor communication, misunderstandings, inadequate information - all because you tried to cheap out ; successfully b...

1.0
#1274331
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Even without checking a bag you still have to wait in line with at the terminal ticketing counter to get a boarding pass. Other airlines let you get a bording pass online. The line to wait in is the same as those waiting to check bags. This extra step is a thinly...
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Anonymous
McCall

You're too young to remember " fly the friendly skies of United " , "Coffee, Tea , or ME" , walking out onto the tarmac, entering the plane from the rear, the pilot calling ou...

#1271116
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I am a AA Platinum 2 million miler. Unfortunately I moved to North Houston where United has a hub and AA has very few flights. I paid for a flight yesterday and needed to change it today. Literally 29hrs after United ticketed it even though I got the confirmation...
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Anonymous
Anonymous

"Predictably the customer service supervisor"So great fortune teller you are not. YOU KNEW full well that you wouldn't be cut any slack. Why? Because 2 million miler, you knew...

1.3
I liked
  • Flight schedule
  • Cabin crew
I didn't like
  • Customer service
#1267834
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I cannot begin to express my disappointment today with the attendants today as I checked to fly to Washington DC final destination entebbe. In a few words, uncaring, rude , inconsistent, non transparency. From the beginning I demanded for the Manager after not getting...
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#1262199
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