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To all concerned - This is a follow-up to two posts previously. Please don't waste your time posting on this site - United does not respond and whoever is running this site is non-responsive as well. Looks like a "Shell Game" to mollify unhappy United consumers to...
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Anonymous
Anonymous

Are you serious? This is a forum for consumers to let others know about their experiences with various companies. This site is not affiliated with United Airlines, nor does ...

Anonymous
Anonymous

Are you serious? This is NOT a United Airlines site, and is NOT a place to post direct requests to companies for complaints. This is ONLY a forum for people to let others kn...

1.8
I didn't like
  • As described - changing confirmed seat with no explnation
#1100930
Reply to reviews
Traveling with my wife yesterday from Seattle to Newark (Flight 1929) on a ticket booked by me on July 31with confirmed seats next to one another in Exit row. When checking in, my wife's seat was changed and moved to a seat behind me. No explanation and no interest...
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Anonymous
Anonymous

NO response from United for review above

1.8
I liked
  • Cabin crew
  • Cabin crew - they were cordial
  • Cabin crew was cordial
I didn't like
  • Customer service - no one cared
  • Customer service
#1099171
Reply to reviews
Flight 292, 1pm from SFO to MCO Our entire plane was boarded in San Francisco, and suitcases in overhead cabins closed up. 10 minutes before *** to Orlando, a flight attendant announced the pilots are on tarmac in Las Vegas and won't arrive for another 11/2 and asked...
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Anonymous
Anonymous

This is extremely typical. There are VERY strict guidelines about how many hours pilots are allowed to fly and oftentimes due to weather, technical difficulties, etc. these h...

#1098250
Reply to reviews

United Airlines - Don't waste your time with "This site". Nothing happens

United Airlines
#1103070
1.5
Details
United Airlines - non existence customer service
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United Airlines - this experience it was so horrible....

United Airlines
#1091632
I was traveling from Houston Texas two Washington DC.... I just make it on time to board the plane so I was so hungry through the fly and purchase a sandwich on plane and I finish having food poison.....
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United Airlines - Rude customer service agents

United Airlines
#1090123
1.0
Details
In one day I approached four separate agents. All of them were rude, unhelpful and clearly do not care. I am not in the cleats surprised that they have the lowest possible ratings with so many different agencies.
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

United Airlines - Ripped off not allowed to make reservation changes

United Airlines
#1089618
1.0
Details
I was told by a customer service rep that due to having booked an economy flight that no refunds or changes were permitted. I am unable to fly due to a family emergency, and since I can't use the tickets during the dates reserved I am just out over $500 for nothing!!!!
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Additional Fees
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
when I checked in for my flight to Chicago the manager made me check my small duffle bag because She considered my computer case a carry on.. I argued politely and ended up paying the $25 fee because my 13 yr old son was with me and we were running late for the...
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Anonymous
Anonymous

So you bring a carry on - computer cases are CLEARLY considered carry-ons if you do five seconds of research online - and then are irritated that they consider it a carry-on? ...

#1092477
Reply to reviews
It was my sons 24th birthday we paid for 5 flights my husband myself , our son and 2 friends , to SanFransico then Hawaii , we got to the airport at 4:30 am, one and a half hours early, the agent was unable to find the boys !!! After our flight had boarded a supervisor...
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1.0
#1091634
Reply to reviews
This is in regards to Pet Safe, which is responsible for animals carried in cargo on United Airlines flights. They transported our dog to Paris from Austin for $642, more than it cost to transport each of us. When we began to prepare to return two months later, we...
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1.2
I didn't like
  • Treatment at the hands of united staff
#1088820
Reply to reviews
During my scheduled flight from Pasco, WA to Portland, ME, UA749 in Denver was in the hangar instead of at the gate when it was time to depart. I finally arrived for boarding about an hour late. After all passengers were on board, an announcement was made that we all...
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I didn't like
  • Treatment at the hands of united staff
#1083558
Reply to reviews
Place: Departure from Heathrow, London-Newark New Jersey- connection to POS, Trinidad Day/Time: 14/7/17 Time: 11.40 Details: Duration of flight: 8.40 day flight with lunch provided and snack before landing as normal. Amenities provided: pillow, blanket, headset, drinks...
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1.9
I didn't like
  • Onboard service or flight crew attitude
#1076942
Reply to reviews
I need some serious help from you guys before I give up and move to Alaska or somewhere and never even look at a plane anymore. Have you EVER had a fully satisfying flight experience? ME NEITHER! Okay so about a month ago I was flying from Toronto to Chicago and then...
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2.3
#1076298
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We just took our 17 year old daughtet to the airport for her to fly to Colorado by herself and when we asked for a gate pass the person at the ticket counter refused saying it was against the policy of United and that someone just before us asked the same question and...
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h.kitchener
h.kitchener

This is United. Best to stay away from them nowadays. They hire people who really don't care.

2.6
#1071809
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