Pissed Consumer - UNITED--UNAUTHORIZED CREDIT CARD CHARGE- FRAUDULENT

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UNITED--UNAUTHORIZED CREDIT CARD CHARGE- FRAUDULENT

Jun 25, 2008

United Airlines complaint

I bought a ticket with 25,000 frequent flyer miles on the webpage for United Airlines. The total charges, including taxes and fees was stated as $10 when I clicked the payment button. I got a receipt on email with the above information.

They are now charging me two separate fees of $100 and $10 on my credit card statement. I called to request why and they said that the $100 charge was because I booked within 6 days of the flight. They did not tell me that on the webpage when I booked the flight. THis is a completely UNAUTHORIZE charge. The webpage said the total was $10, including taxes fees and surcharges. They also did not tell me that when I got the emailed receipt for $10 and a deduction of 25,000 miles.

Now they will not credit the $100. They are irresponsible and the several of the customer service representitives, they are all Indian from India, are incompetent. They only say it is nonrefundable. I was never told that I would be charged the $100. They cannot lawfully do this. I have stopped the charge on my credit card and will fight this unauthorized charge on my credit card.

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