1.0
  • Being lied to1 votes
  • poor treatment by stewardess1 votes
  • Lack of humane treatment1 votes
Is this your company?
Please check our
business solutions

  • Dec 14
  • Airlines
  • Newark, New Jersey
  • Flight
  • 26
  • REVIEW RATING 4/5

My flight on December 8 from Newark to Orlando was overbooked, and the attendant made the announcement looking for one passenger to take a later flight. She clearly stated $350 and upgrade to first class. I accepted the offer, and was told to have a seat and they would call me. I re uhturn to the waiting area, and the couple I was talking to in the waiting area smiled at me and stated they... Read more

Was this review helpful? 1 0

  • Dec 05
  • Airlines
  • Staff
  • 27
  • REVIEW RATING 3/5

Hey, stuff happens. Any reasonable person has to and should understand that. I wish these robots would stop reading from a script, apologizing with a condescending tone and just do their jobs more efficiently and perhaps actually care about their customers. Perhaps if they did these mistakes could be minimized and customers wouldn't feel so helpless and abused. I've been flying continental... Read more

Was this review helpful? 0 0

  • Dec 03
  • Airlines
  • Anderson, South Carolina
  • Return Flight
  • 27
  • REVIEW RATING 4/5

I notified United that I would not make my departure flight, I was then informed that it would be $250.00 to keep my return flight. A flight that I had already paid for. Needless to say, I will NEVER fly UNITED again. They are issuing a voucher, so if anyone would like to purchase it, let me know! Their response was it was a change fee, my response, nothing changed, I will not be using my... Read more

Was this review helpful? 0 1

  • Nov 27
  • Airlines
  • Luggage
  • 29
  • REVIEW RATING 4/5

I did not expect an airline to provide such atrocious customer service and to have such a disregard for customer property. My wife and I flew back to Canada from our wedding in California. Our flight was re-routed to Seattle due to weather conditions at our home airport. We were scheduled to fly out on our honeymoon that same night, so once we arrived in Seattle we had to scramble to make... Read more

Was this review helpful? 0 0

  • Nov 26
  • Airlines
  • Vancouver, British Columbia
  • Ticket Rebooking
  • 23
  • REVIEW RATING 4/5

I had a flight booked in Dec 2013 for travel in May 2014. After confirmation from the customer service in the beginning of 2014, I cancelled my tickets. The confirmation from the customer service was that I have to pay $300 for rebooking the ticket but I can use my credit (flight amount) to travel anywhere and I will be refunded the remaining amount as a voucher to be used later. Since I had to... Read more

Was this review helpful? 0 0

  • Nov 20
  • Airlines
  • Orlando, Florida
  • Departures
  • 32
  • REVIEW RATING 4/5

Our 8:15 am flight from key west to Pensacola was delayed on nov 20, creating a cascade of misery. We were told we would stay on the same plane through stops in ft Myers and Orlando, arriving in Pensacola shortly after our original land around noon. Instead we were told we had to get off in Orlando where 6 parties were informed we would depart for another 3 plus hours. Moreover they could... Read more

Was this review helpful? 0 0

  • Nov 14
  • Airlines
  • Chino Hills, California
  • Flight Seat Arrangement
  • 39
  • REVIEW RATING 3/5

No airline guarantees a seat, its in all of their contracts. On United all emergency rows can only be assigned before hand by Frequent Flyers with status of at least 25 segments per year. And every major US carrier has the same policy. If you flew Southwest you could chose your seat while boarding but they too let their best customers board first or charge an extra fee. It may not make sense if... Read more

Was this review helpful? 0 0

  • Nov 12
  • Airlines
  • Lafayette, Louisiana
  • Boarding Pass
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

I have a very important early morning flight to catch & I go to the airport, a very small university town airport. There is no one in sight, I park my car & go to the airline agent. she denies me to print the boarding pass saying I am 4 mins short of 30 mins before the flight *** and makes me miss the flight. she cannot help me find another flight that takes me on time and hands me with a... Read more

Was this review helpful? 0 0

  • Nov 12
  • Airlines
  • San Juan, San Juan Municipio
  • Medical Policy
  • 39
  • REVIEW RATING 4/5

I was physically removed from a flight from San Juan, PR to Chicago because I had a seizure. The pilot felt I was a "security risk" despite the seizure being a petit mal, (not one where I am completely out and convulsing on the floor) that lasted less than 20 seconds, and the fact that my husband was seated in the front of the plane (I was at the back. As the flight was over-booked, we were... Read more

Was this review helpful? 0 0

  • Oct 13
  • Airlines
  • Connecting Flight
  • 49
  • REVIEW RATING 4/5

United booked my connecting flight from SFO to Hong Kong way too close. The origin flight from Chicago to San Francisco was delayed 35 minutes. As soon as I got off the flight to SEO, I ran to the connecting gate without stopping. No chance. It already left. Basically the ORD to SFO flight was scheduled to arrive when my SFO to HKG flight boards! Even the border guards asked me if it was an... Read more

Was this review helpful? 0 0

More results for "united airlines"

Categories Results

Product Results

 
×
You are reading about United Airlines.
Filing a new complaint about
×