United Airlines Complaints and Reviews

Had an experience with United Airlines?   Submit review ›
United Airlines
Main address: PO Box 66100 60666 Chicago IL
1-800-421-4655, 877) 228-1327 (toll-free) or , (877) 406-1059 (toll-free) or (847) 700-2214, http://faq.ua2go.com/display/4n/kb/atr/index.aspx?tab=atr&r=0.5782381
  • 350+8 mobile complaints
  • $130K claimed losses
  • $364 average
  • Show More
Had an experience with United Airlines?
Submit review › Submit review ›

  • 2 days ago
  • Airlines
  • Attitude Problem
  • 11

Tried to put hand carry luggage to overhead compartment and tried to close but it doesn't close and here comes Stewardess ROLAND " It's not supposed to be opened that's why it's not closing" with powerful authoritative voice" instead of helping out and try to figure out how to close it. I did removed and throw my luggage underneath chair. He claimed "ROLAND" you started throwing things if you... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Advertisements and Cons
  • 8

Booked my flights approximately a month in advance of when I would be traveling. I was very excited to learn that I could also choose my seats on the flights as part of the booking process. I, of course, chose exit row seats because they were listed as being available and there was no difference in price from the other seats available on the flights. My wife was skeptical and with good reason.... Read more

Was this review helpful? 0 0

  • Aug 23
  • Airlines
  • Customer Service
  • 8

I travel every other month. You are rest assured for a bad customer service in this flight segment. If you press the "flight attendant button" they(attendants) will simply turn it off from their cabin without checking what we wanted. They will try to teach you the mannerism and behavioral aspects thinking that passengers in this segment are from a alien planet. Since I am flying frequently I... Read more

Was this review helpful? 0 0

  • Aug 21
  • Airlines
  • Houston, Texas
  • Waiting Time
  • 10

On board flight 599 to ny at 1132 am its a 1015 flight. Maintenance issue. So they ate Required to let us off while waiting in stifling plane but we better take all belongings because they will leave eithout us. Essentially gonna be on plane 2 hrs and info poor almost threatened if we take option to get off plane. Still waiting. 2 flights left ahead if mine that were later. They will be... Read more

Was this review helpful? 0 0

  • Aug 13
  • Airlines
  • Sydney, New South Wales
  • Mileage Credit Denial
  • 15

I travelled from Sydney Australia to Chennai India via Singapore on Singapore Airlines on June 23, 2014. The travel was on W-class and I was duly credited with the full miles for this travel. However for the return trip (on July 18-19, 2014) on the same Singapore Airlines for the same W-class via Singapore, I have been denied mileage credit. When I tried to request mileage credit, the system... Read more

Was this review helpful? 0 0

  • Aug 09
  • Airlines
  • Columbus, Ohio
  • Rude Flight Attendant
  • 43

Had a ticket to return to my teaching position in Saudi Arabia, flying out of Columbus OH via Dulles in DC, then via Qatar Airways to Doha and Dammam. When trying to check in at Columbus, I was accosted by a black middle aged female United agent who felt that my exit and reentry visa for Saudi was counterfeit because it was a printout and somehow not "formal" enough for her taste. (This is all... Read more

Was this review helpful? 0 0

  • Aug 06
  • Airlines
  • Kansas City, Missouri
  • Disabled Customer Abuse
  • 41

Last week I had one of the worst experiences of my life as a paying consumer. United Airlines staff screwed up my flight(s) so badly that my luggage went one direction and I went another. At Tokyo, they had trouble allowing me to pass customs at all. Luckily, I had an email on my phone to prove I had purchased a RT ticket, or I would have been screwed. Even worse than losing my luggage was that... Read more

Was this review helpful? 0 0

  • Aug 04
  • Airlines
  • Luggage Loss
  • 17

Do not fly with United Airlines. They lost my luggage and promised to call me back in 30 min from a supervisor. 5 hours later no call still. Then u talk to a rep from India and can not understand them. They read there responses off a piece of paper. Same response that supervisor will call in 30 min. Its a joke!! Still do not know where my luggage is when it was promised to b at my doorstep... Read more

Was this review helpful? 0 0

  • Aug 01
  • Airlines
  • Incompetent Airline Service
  • 34

How does an airline stay in business while treating its customers the way United does? I was sold a ticket, given a boarding pass and seat assignment, and then was told at the last minute that I had no seat and I would be put on standby. I had checked in and been at the airport for 7 hours when they announced that I didn't have a seat! What is the matter with these people? I have never seen... Read more

Was this review helpful? 0 0

  • Jul 28
  • Airlines
  • Boston, Massachusetts
  • Bad Flight Service
  • 29

I flew round trip from Boston to San Francisco. The kiosks were confusing and few eople to help. People were chattled like cattle. Both fights were caked in like sardines. Seats were cramped and uncomfortable. There were absolutely no snacks. The food offered looked so bad that even the staff said not to buy most of it. It was hot and suffocating with little cool air flow with all the bodies... Read more

Was this review helpful? 0 0
 
×
You are reading about United Airlines.
Filing a new complaint about
×