United Airlines

2 yr old wiggles out of seat belt. While I'm trying to belt him back immediately the stewardess threatened to complain to captain. I explained that it was trying to get the toddle...

Recently I flew from San to Incheon Korea. The United Airlines agent apparently doesn't know how the prior boarding system works. Although I had a prior boarding stated on my t...

I have been a united member for over 3 years. I would say the service was fair, most of the time I get what I paid for. For my recent international trip to Hong Kong, the check-i...

Having used European airline companies my entire life, this was my first Transatlantic flight with an American airline company. Before even boarding the flight I can tell you that ...

Harassment of the disabled on a United Airlines flight on April 9, 2012 Cleveland to Colorado with connecting flight to San Diego. I recently toke a trip from Ohio to San Diego Cal...

Let's see if United monitors social media OR will the FAA catch this. I'm assuming that a missing arm rest on an exit row aisle seat would be considered a violation to fly a passe...

United really does NOT care about its passengers. The employees have an entitled "big bureaucracy" mentality and seem to consider paying customers the "enemy". They are so hung up ...

We used 90,000 miles to upgrade to first-class seats to St. Maarten for a trip that was to take place on March, 14, 2012. On March 13, 2012, we had to cancel the trip due to trave...

United noteFlgt 01670487368071HA003702I just flew on Flight # 1202 from Denver to Ft Lauderdale on your two week old Boeing 737 – 800.I was surprised to s...

Last night, several hundred people and their bags were deplaned so we could be moved to a plane that wasn't broken. That was the THIRD time in 15 DAYS that I have been deplaned and...

4/16/12 To whom it may concern, This letter is regarding United flight 4836, April 16, 2012, leaving EWR (Newark–Liberty International Airport) . P...

I was flying from Clarksburg, WV connecting at Washington DC (Dulles Airport) and then onto Syracuse, NY. I should have never got on the plane in Clarksburg as they couldn't print...

Mr Smisek Sorry to distract you but I would like to ask you if theres someone in your organization who cares about his work and can hear and respond to a disappoint...

Returning on flight OKA (Okinawa) to NTR (Tokyo) to EWR (Newark) to ORF (Norfolk) on 4/13.at 4am on 4/13 (Okinawa time) I went on line attempting to purchase a seat upgrade (...

My latest misadventure with United Airlines came when I had already boarded my ORD - MCO flight yesterday and found a foreign gentleman was sitting in my assigned seat. I showed hi...

United left thousands of people stranded at Newark and JFK airports returning from the Easter holiday weekend. There customer service was horrendous, if you called there 1-800 num...

I'm a United Premier Silver. I had Economy Plus seats for an ugly three leg flight in two weeks time, booked before they downgraded us. United rebooked me, changing the route total...

I have tried this on the website 1000 times today.I was trying to change the flight from 7 PM to morning 9:29 AMsame day change for gold elite is free in sa...

I've been a Mileage Plus number for over 20 years, and a Premier member for many of those years. I'm currently a Premier Silver, and I have flown close to 400,000 miles wit...

I have been a loyal customer for years but will longer fly UA due to their lack of respect for Silver Elite flyers. Their new program is shortsighted and I hope they go under due ...

The new United has shown nothing but contempt for its frequent flyers. They've made basic Premier meaningless and treat their Premier Exec and Exec+ members like crap. Upgrades are...

My biggest mistake for my trip was that I booked with United. I had to change the flight and it cost me more than the cost of the ticket because I called after 26 hours rather than...

Figured I would share my United Experience with every social media sight I can find while I am hold waiting to talk to a United rep. My wait time is 15-20 minutes. I have been...

My wife purchased 5 round trip tickets to panama through united reservations. We paid $25 fee per ticket. master card charged and confirmationnubber given. 2 weeks later we wanted...

In January 2012 I purchased an airline ticket to Aruba directly through Continental. I’ve had great experiences in the past with Continental, which is why I chose to fly with th...

As a "silver" premeir you can no longer reserve economy plus seating when booking a flight. Please join me and start blogging and complaining directly to their site. We have to sta...

I called United to make a reservation, and after I went thru 10 minutes of phone prompts to try to reach the right person - reservations - they disconnected me. I called again this...

I was on hold for four hours over 3 calls. I had an international itinerary already booked and reserved a few days ago and emailed to me with a confirmed reservation code. All th...

We booked 5 seats from Springfield to Jackson, WY months ago. The route sent us from Springfield to Denver to Jackson. About one week before departure, they notified us that our or...

I had to attend my grandpa's funeral but I could not make it because the United Airlines rude and uncustomer concerned service. I arrived their counter 25 minutes before the de...